Question 1

Booking Policy

Accepted Answer

• Deposit: We require a $12 nonrefundable deposit which goes towards your full service; There is a $2 processing fee, which is not included in the total.
 • The total remaining balance can be paid in cash, credit or debit card. 
 • CASH APP, ZELLE, APPLEPAY, PAYPAL, VENMO, CHIME ARE NOT ACCEPTED forms of payment. 
 • All clients are REQUIRED TO WEAR A MASK, NO MASK...NO APPOINTMENT!
 • If you feel under the weather PLEASE DO NOT COME TO YOUR APPOINTMENT!
 • IF YOU HAVE BEEN EXPOSED TO COVID DO NOT COME TO YOUR APPOINTMENT
 • I allow a 15 min grace period. After that ALL appointments will be CANCELLED.
 • Same day cancellations: We recommend at least a 2 hour notice. If not, you could be subject to block list and fee of missed appointment must to be paid before you can book again. 
 • NO EXTRA GUEST ARE ALLOWED. NO EXCEPTIONS!
 • No CHILDREN are allowed under ANY circumstances unless being serviced 
 • Please be adviced to book “Nail Repairs” when missing from set. There is an upcharge to fix any missing nails. 
 • PLESE REVIEW PRE-APPOINTMENT PREP SECTION BEFORE BOOKING

Question 2

Appointments

Accepted Answer

If you find yourself running behind schedule for your appointment, you will have a 10 minute grace period to show up. Your appointment will be cancelled after 15 minutes. You must reschedule your appointment with a new deposit.  If I am running behind I will try my best to send a courtesy text.
 
Please come with BARE nails/toes if you are a 1st time client or there will be a $6 removal charge. Gel polish removal is free for any returning client that we've serviced. 
 
When scheduling an appointment please be sure to book all services you want, no add-ons once appt starts.  Please make sure to read each service description before booking.

Question 3

Cancellations/ No Shows

Accepted Answer

You will automatically be charged 50% of the service fee if you have not cancelled at least 24 hours before your appointment time or if you become a NO SHOW.  If your card on file is not able to be charged, you will be BLOCKED from any future appointments until your balance is paid.

Question 4

Reschedule

Accepted Answer

If you need to reschedule please do so with a 24 hour notice, your deposit will only transfer ONCE within the next 7 days.

Question 5

Pre-Appointment Prep

Accepted Answer

Hands and feet MUST be bare if you are a 1st time client. We will upcharge for any product removal.
I DO NOT WORK OVER ANYONE ELSE’S WORK‼️

Question 6

Can I bring my kids and/or guests with me while I get serviced?

Accepted Answer

As a courtesy to our other guests, children and guests are not allowed unless being served.

BOSS UP AND GLOW UP WITH OUR 1 ON 1 COURSE! BOOK NOW!